Privacy & Safety Policy
We would like to emphasize that UNDER NO CIRCUMSTANCES does the Jean Rachel Collection process, collect or store your payment details (Card details or PayPal login). All processing is done through a secure channel directly between your computer and a payment gateway provider. When you pay for your Jean Rachel Collection purchase, a payment clearing partner issues a secure token (identifier) that can be used for any recurring purchases in the future. Should this token be stolen, it will prevent any access to information regarding your Card or PayPal account or any order details that we hold. Only the Jean Rachel Collection will be able to issue a payment request and even then – the payment parameters remain intact and unchangeable. The payment will be supported fully by the payment clearing partner’s system.
The data you enter in your account and order details (name, address, and phone) are shared with the delivery service provider to ensure that your Jean Rachel Collection treasure reaches you and your loved ones as intended. Your full name is used mainly for delivery and invoicing and/or for addressing any of your requests in a proper manner. Addresses indicated are used to determine taxes applied during checkout (billing address), delivery price (shipping address), compliance with Israeli and international laws, and for issuing an invoice after your payment has been processed successfully. The phone number is required by the post\delivery company solely for communicating with you on all relevant matters. This is the only time your personal data is exposed and we cannot in any way control it the moment your box leaves our offices.
Personal Messages: - Depending on the type of message sent and the manner it has been received, we will either store it together with a relevant order (if received as a comment, this will be embedded) for 7 years or will be discarded in accordance with data retention policy if a message was sent through other channels of communication.
- Credit / Debit Cards